We want you to be satisfied with your purchase, you may return the item for store credit or exchange it for a new item within 30 days of the receipt of your purchase. Please note items received outside of the specified returns period will not be accepted.
Items must be shipped within 14 days of receiving your return shipping label. Items sent after 14 days will not be accepted. Please note, you must use our return portal to return your items. Items returned without using our portal will not be accepted. With limited exceptions, valid returns are refunded in the form of store credit. Damaged or defective items will be subject to an exchange if in stock.
All store credit, refunds, and/or exchanges that are due will be issued within 3 to 5 business days after the return is processed. All final sale items are marked as such and cannot be returned for store credit.
Return Labels: We provide these labels to you via email or browser download if your product is eligible. All returns are charged a $5 restocking fee. If it is agreed that your product was damaged before arriving to you, we will refund you that restocking fee. Once you have created a return label, you must mail that package within 14 days.
USA: Free ground shipping for all orders over $150, otherwise your shipping will be calculated at checkout. *Some exceptions may apply! Alaska & Hawaii are not eligible for free shipping at this time. International Shipping All International orders are shipped via DHL Worldwide. DHL orders arrive within approx. 5-10 Business Days for most countries once dispatched. DHL is a faster and more reliable courier service, and the costs are calculated in the checkout.r.
We offer the following carrier services:Countries We Ship To:
USA: FREE shipping on orders $150+.
International: Shipping calculated at checkout.
Unfortunately, we do not deliver to: P.O. Boxes or A.P.O./F.P.O. Boxes
We're working hard to bring our products to everyone around the world. Thank you for being patient as we figure out how to better serve you! .